Welcome to Neerlap.com. This Payments Policy outlines the terms and conditions related to payments made on our website.

1. Accepted Payment Methods

We accept the following payment methods for your convenience:

  • Credit Cards (Visa, MasterCard, RuPay)
  • Debit Cards
  • UPI (Google Pay, PhonePe, Paytm, etc.)
  • Net Banking
  • Wallet Payments
  • Cash on Delivery (COD) – Available on selected products/locations

All payments are processed through secure and trusted payment gateways.

2. Payment Security

At Neerlap.com:

  • All transactions are secured with SSL encryption.
  • We do not store your credit/debit card details.
  • Payment information is processed through secure third-party payment gateways.

Your financial information remains safe and confidential.

3. Order Confirmation

  • Orders are confirmed only after successful payment authorization.
  • In case of payment failure, the order will not be processed.
  • You will receive an email/SMS confirmation once payment is successfully completed.

4. Cash on Delivery (COD)

  • COD may be available for selected pin codes.
  • Additional COD charges (if applicable) will be shown at checkout.
  • Neerlap reserves the right to disable COD for certain orders or locations.

5. Pricing & Taxes

  • All prices listed on Neerlap.com are in INR (₹).
  • Prices include applicable GST unless stated otherwise.
  • Shipping charges (if any) will be displayed at checkout before payment.
  • We reserve the right to modify product prices without prior notice.

6. Payment Failures

If your payment fails but the amount is deducted:

  • The amount is usually reversed automatically within 5–7 business days by your bank.
  • If not reversed, please contact your bank first.
  • You may also contact us with transaction details for assistance.

7. Refund Processing

Refunds (if applicable) will be processed according to our Refund & Returns Policy:

  • Online payments will be refunded to the original payment method.
  • COD refunds will be processed via bank transfer.
  • Processing time: 5–7 business days after approval.

8. Fraud Prevention

Neerlap.com reserves the right to:

  • Cancel any order suspected of fraudulent activity.
  • Request additional identity verification for high-value transactions.
  • Refuse service if payment misuse is detected.

9. Contact Us

For any payment-related queries, please contact:

NEERLAP ENERGION PVT. LTD.
Website: www.neerlap.com
Email: [support@neerlap.com]
Phone: [9650679883]
Business Hours: [10:00 am to 7:00 pm]

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