Terms & Conditions

Effective Date: 1st February, 2026
Website: www.neerlap.com
Company: NEERLAP ENERGION PVT. LTD.

Welcome to neerlap.com. By accessing or using this website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing, browsing, or purchasing from our website, you agree to comply with and be legally bound by these Terms & Conditions.

If you do not agree, please do not use our website.

2. Use of Website

You agree:

To provide accurate and complete information while placing orders
Not to misuse the website for fraudulent or unlawful activities
Not to attempt to hack, damage, or disrupt website operations

We reserve the right to refuse service or cancel orders at our discretion.

3. Products & Services

Neerlap.com offers RO water purifier products, spare parts, membranes, filters, and related accessories.

We strive to ensure that:

Product descriptions are accurate
Prices are correct
Images represent actual products

However, slight variations in color, packaging, or design may occur.

4. Pricing & Payments

All prices are listed in INR (₹) unless otherwise specified.
Prices may change without prior notice.
Full payment must be received before order dispatch.
We use secure third-party payment gateways.

We reserve the right to cancel any order due to pricing errors or suspected fraud.

5. Shipping & Delivery

Orders are processed within [Insert Processing Time].
Delivery timelines depend on your location.
Delays caused by courier partners, natural events, or unforeseen circumstances are beyond our control.

Customers must provide accurate shipping details.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Products must be unused and in original packaging for eligible returns.
Certain items (like used filters/membranes) may not be eligible for return.

7. Warranty

Warranty terms (if applicable) will be mentioned on the product page.

Warranty does not cover:

Improper installation
Physical damage
Unauthorized repairs
Normal wear and tear

8. Intellectual Property

All content on this website, including:

Logo
Product images
Text
Graphics
Design

is the property of NEERLAP ENERGION PVT. LTD. and protected under applicable intellectual property laws.

Unauthorized use is strictly prohibited.

9. Limitation of Liability

We are not liable for:

Indirect or consequential damages
Loss of profits or business
Delays beyond our control

Our total liability shall not exceed the amount paid for the purchased product.

10. User Accounts

If you create an account:

You are responsible for maintaining confidentiality of login credentials.
You are responsible for all activities under your account.

We reserve the right to suspend or terminate accounts for violations.

11. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in [Insert City, State].

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

NEERLAP ENERGION PVT. LTD.
Website: www.neerlap.com
Email: support@neerlap.com
Phone: [Insert Phone Number]
Address: [Insert Registered Office Address]